bn88d Privacy Policy

Introduction

bn88d ("we", "us", "our") operates the online casino and sportsbook platform accessible at https://bn88d.net (the "Platform"). We are committed to protecting the personal information of every person who visits, registers with, or transacts on the Platform. This Privacy Policy ("Policy") describes how we collect personal data, the purposes for which we use it, the circumstances under which we may share it, the security measures we apply to protect it, and the rights available to you as a data subject.

By registering an account on the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this Policy, you must not use the Platform. This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform more broadly.

Privacy Commitments

Information We Collect

bn88d collects personal data through several channels: directly from you when you register and use the Platform, automatically through your device and browser as you interact with the Platform, and from third-party payment processors when you make a deposit or withdrawal. The categories of personal data we collect include the following.

• Identity data: your full name, date of birth, gender, and copies of any identity documents you submit for KYC verification, such as a national identity card or passport.
• Contact data: your email address, mobile phone number, and residential address as provided at registration or subsequently updated in your account settings.
• Financial data: details of deposits and withdrawals including the payment method used (e.g. bKash mobile number or Nagad account reference), transaction amounts, and dates. Full payment credentials such as mobile wallet PINs are never stored by bn88d.
• Technical data: your IP address, device type and operating system, browser type and version, screen resolution, session duration, and pages visited on the Platform. This data is collected automatically via server logs and cookies.
• Gaming activity data: your betting history, game preferences, bonus usage, wagering patterns, and account balance history. This data is used to operate your account, resolve disputes, detect fraud, and comply with responsible gaming obligations.

We collect only the minimum data necessary to operate the Platform safely, comply with our legal obligations, and provide a high-quality experience. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or biometric data.

How We Use Your Information

bn88d uses the personal data we collect for the following specific purposes. We do not use personal data for any purpose that is incompatible with the purposes stated in this Policy without first obtaining your explicit consent.

• Account management: to create and maintain your player account, authenticate your identity when you log in, process deposits and withdrawals, and provide you with access to the games and services available on the Platform.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, identity theft, bonus abuse, and other activities that may harm you, other players, or the integrity of the Platform.
• Legal and regulatory compliance: to fulfil our obligations under applicable anti-money laundering, counter-terrorism financing, and financial record-keeping regulations. This includes KYC verification and transaction reporting.
• Responsible gaming: to monitor gaming activity for patterns that may indicate problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with responsible gaming obligations.
• Customer support: to respond to your questions, complaints and account-related requests, and to maintain a record of communications for quality assurance and dispute resolution purposes.
• Platform improvement: to analyse aggregated, anonymised usage data to understand how the Platform is being used, identify technical issues, test new features, and improve the overall player experience. This analysis does not identify individual users.

Legal Basis for Processing

bn88d processes personal data only where we have a valid legal basis to do so. The legal bases on which we rely are as follows.

• Contractual necessity: processing that is necessary to perform the contract between you and bn88d — i.e., operating your account, processing your deposits and withdrawals, and providing access to games and services.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering regulations, KYC requirements, and financial record-keeping obligations.
• Legitimate interests: processing carried out for the purpose of fraud detection, security monitoring, responsible gaming enforcement, and platform analytics, where such processing is proportionate and does not override your fundamental privacy rights.
• Consent: where we send you optional marketing communications or promotional notifications about bn88d offers, we do so on the basis of your consent. You may withdraw consent at any time by contacting our support team.

Sharing Your Information

bn88d does not sell your personal data. We share personal data with third parties only where it is necessary to operate the Platform, comply with legal obligations, or protect the rights and safety of our players. The categories of recipients with whom we may share your data are set out below.

• Payment processors: we share transaction data with bKash, Nagad, Rocket, Upay, Visa and Mastercard processors solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Game providers: game studios such as Pragmatic Play, Evolution Gaming, Ezugi and others may receive technical session data (such as a session token and stake amount) necessary to deliver their game content. These providers do not receive your full identity or financial data.
• Fraud and compliance vendors: identity verification providers and anti-fraud technology vendors may process your KYC documents and transaction data to assist bn88d in meeting its compliance obligations. All such vendors are contractually bound to process data only as instructed by bn88d.
• Regulatory and law enforcement authorities: where bn88d is required by law, court order, or valid regulatory request to disclose personal data, we will comply. We will use reasonable efforts to notify you of such disclosure where permitted to do so.

Except for the categories listed above, bn88d will not disclose your personal data to any third party without your express written consent. We do not share data with advertising networks, social media platforms, or data brokers.

Cookies and Tracking Technologies

bn88d uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how the Platform is used. A cookie is a small text file placed on your device by our web server when you access the Platform. The following types of cookies are used.

• Strictly necessary cookies: these are essential for the Platform to function. They enable core features such as account login sessions, security tokens, and remembering items in your active session. These cookies cannot be disabled without breaking key Platform functionality.
• Performance and analytics cookies: these collect anonymised data about how visitors use the Platform — for example, which pages are visited most often, how long users spend on each page, and which features are used. This helps us improve the Platform over time. No personally identifiable information is collected by these cookies.
• Functional cookies: these remember your preferences such as language selection and display settings so that the Platform behaves consistently across sessions. They are not used for advertising purposes.

Most modern browsers allow you to control or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or using certain features. bn88d does not use third-party advertising cookies or cross-site tracking technologies.

Data Retention

bn88d retains personal data only for as long as is necessary for the purpose for which it was collected or as required by applicable law. The following general retention periods apply: account data is retained for the duration of your account's active life plus a minimum of five years following account closure, in accordance with financial record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; KYC documents are retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later; support communications are retained for two years from the date of the most recent communication in the same thread.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where you request deletion of your data before the end of the retention period, we will fulfil your request to the extent permitted by our legal obligations. Data that is required for ongoing compliance or legal proceedings cannot be deleted until those obligations or proceedings have concluded.

Security Measures

bn88d implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit; access controls that restrict access to personal data to authorised personnel only; regular security assessments and vulnerability testing; and secure, encrypted storage of all personal data at rest.

While bn88d takes all reasonable steps to protect your personal data, no method of electronic storage or transmission is completely secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bn88d will notify you without undue delay using the contact details held on your account and will take immediate steps to contain and remediate the breach.

Your Privacy Rights

As a data subject, you hold the following rights in relation to the personal data that bn88d holds about you. To exercise any of these rights, contact our support team using the email address shown on this site. We will respond to all valid requests within 30 days. Complex or multiple requests may take longer, in which case we will notify you of the extended timeline.

• Right of access: you have the right to obtain confirmation of whether bn88d processes personal data about you and, if so, to receive a copy of that data together with information about how it is used and with whom it is shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will action verified rectification requests within 10 business days.
• Right to erasure: subject to legal retention requirements, you have the right to request that we delete your personal data. Requests will be assessed on a case-by-case basis. Where deletion is not possible due to a legal obligation, we will inform you and restrict processing of your data to the minimum required.
• Right to restriction of processing: in certain circumstances — for example, where you contest the accuracy of your data or have objected to processing — you have the right to request that we restrict how we use your personal data while the matter is resolved.
• Right to withdraw consent: where processing is based on your consent (for example, receipt of promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact our support team using the email address shown at the bottom of this page. Please include your registered account username and a description of your request. We may ask you to verify your identity before processing your request to protect against unauthorised access to your data.

Children's Privacy

The bn88d Platform is strictly intended for use by individuals aged 21 years and above. bn88d does not knowingly collect personal data from anyone under the age of 21. If we become aware that we have collected personal data from a person under 21, we will immediately close the associated account, delete the personal data in question, and return any deposited funds to the source payment method following a mandatory investigation period. If you believe that a person under 21 has registered on the Platform, please notify us immediately via the support email address shown on this site.

Changes to This Privacy Policy

bn88d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make a material change to this Policy, we will update the "Last Updated" date at the top of this page and will use reasonable efforts to notify registered players via their account contact details. Your continued use of the Platform after publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which bn88d handles your personal data, please contact our support team using the email address displayed at the bottom of every page on this website. All privacy-related correspondence is treated as confidential and is handled by designated personnel. We aim to acknowledge all privacy enquiries within 24 hours and to provide a substantive response within 5 business days.